You'll find the individual serial number engraved on the inner side of the ZEISS Optical Inserts mount.

It's simple: Place each ZEISS Optical Insert into position over the displays. They will snap in magnetically when properly attached. If prompted, scan the pairing code on the card inside ZEISS Optical Inserts box to finalize the pairing process.

For more information, please check the Instructions for Use of ZEISS Optical Inserts.

ZEISS Optical Inserts are available in two versions:

ZEISS Optical Inserts – Readers
Available in the following ranges: +0.75 to +1.25D; +1.50 to +1.75D; +2.00 to +2.75D.
They're great for people who might wear reading glasses to handle their minor visual correction needs.

ZEISS Optical Inserts – Prescription
Made especially for each person's eyes based on their own unique prescription. Go to our website to see if we can provide ZEISS Optical Inserts for your prescription.

We know some great ones – and we’re happy to connect you with an optician near you. Use our optician finder to find a ZEISS optician near you.

Please be aware that if:

1. you are registered as sight impaired or severely sight impaired, or
2. you are under the age of 16,

you will need to visit your nearest Optical Insert Professional to learn about available purchase options.

Please use your latest sight test prescription to order ZEISS Optical Inserts. Ensure that your sight test prescription is still valid. Learn how to check it here.

We're sorry, but at the moment ZEISS Optical Inserts cannot provide vision correction for prism.

When you open the box, you'll find a pair of ZEISS Optical Inserts, the personal code for pairing the ZEISS Optical Inserts to the Apple Vision Pro and the Instructions for Use. Apple Vision Pro is not included.

For order-related questions, please go to Apple.com.

The benefits of registering your ZEISS Optical Inserts on MyZEISS Vision include:

• Activate your free one-year warranty extension.¹​
• Track your personal eye health information and expand your vision knowledge.​
• Save your unique pairing code online, as featured on the printed card.​

Go to the ZEISS ID login page here to recover your password.

Verification emails are sent automatically. We recommend checking your junk or spam folder for an email from ZEISS ID. If you need to reset or resend your login information, please click here.

There can be several reasons why registration is not working as to be expected. We recommend the following actions:

• Double check if you entered the 10-digit serial number. It can be found engraved on the frame mount and on the backside of the printed card included in the trifold packaging.​
• Sometimes there is a typo, and a simple correction can fix the issue.
• If you are still unable to register the product, refresh your page and check if the product has perhaps already been registered to your account.
• If the product still cannot be registered, please reach out to us using this contact form.

If you would like to remove your entire personal data, you need to delete your ZEISS ID Account. To do so you can go to the profile section of MyZEISS Vision or directly to the ZEISS ID Self-Service Portal where you can delete your personal data.

Access MyZEISS Vision using this link https://myzeissvision.zeiss.com/. You can also find the link on the lens certificate. Your optician can provide you with this. Follow the registration flow by creating an account and setting up a password.

MyZEISS Vision, with its new feature Spectacle Lens Registration, is currently available in selected countries. We're working on bringing the new features to more countries soon!

MyZEISS Vision is available for customers who purchase ZEISS lenses or ZEISS Optical Inserts or people that would like to store their ZEISS Online Vision Screening results in a secure environment and track the progress.

Currently, prescriptions are shown in minus cylinder format.

You can go back to the optician where you have bought your ZEISS lenses; they should be able to download the certificate again.

Yes, each lens certificate has a unique registration code specifically for your lenses.

It’s a web-based app you can save to your home screen, just like a regular app.

This functionality is not yet available but we're looking into it. Stay tuned!

You can choose your country and language in your ZEISS ID account, so certificates from the UK work in other countries too.
If your country isn’t fully supported yet, you’ll just get emails in English.
You can still register your lenses, as long as you have bought your ZEISS lenses at an optician in the UK.

You can choose your country and language while you create your account and also change them later in your profile settings.

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