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Repair Service
Our service for your product.ZEISS Cine Lenses are designed and assembled according to the highest standards in order to fulfill our customers’ expectation at any time. To match the strict specifications ZEISS defined for all Cine lenses manufactured in Oberkochen, Germany leading optical measurement devices which were specifically developed and designed by ZEISS for the production and quality assurance of high performance lenses are utilized by experienced and highly skilled technicians.
To provide fast and professional after sales service around the globe, ZEISS set up a network of qualified Service Partners, which are using the same metrology systems and highly skilled factory trained technicians.Please identify your nearest authorized Service Partners in the map below. All authorized Service Partners are able to perform warranty and non-warranty repair jobs according to our factory specifications.
For a fast processing we highly recommend to use the Cine Repair Cover Letter
Authorized service stations
|
Germany, Oberkochen |
Consumer Products |
Phone: +49 800 934 77 33 |
|
China, Beijing |
COP Service Center |
Phone: +021-20821130 |
|
China, Hongkong |
41/F One Kowloon, 1 Wang Yuen Street Kowloon Bay |
Phone: +852 2537 4266 |
|
Japan, Tokyo |
2-11-3 Kita-Aoyama, Minato-ku, |
Phone: +81-3-3796-7903 |
|
South Korea, Seoul |
Saeki Bldg., 22-12, Supyo-ro, Jung-gu, |
Phone: - |
|
USA, Burbank |
801 South Main St. |
Phone: (888) 700-4416 |
|
USA, New York |
88 35th St, 4th Floor |
Phone: (888) 223-1599 |
Find your ZEISS Cinematography service partner
In addition to these authorized Service Partners, ZEISS qualified further business partners to perform certain (out-of-warranty) repair jobs locally in order to provide fast support. Please find these partners, as well as further information about our Service trainings below-
Change front and rear element
✔
Mount change
✔
Adjust flange focal distance
✔
Change mechanical parts
✔
Check and test lenses
✔
General overhaul on CP.2 and Ultra Prime Lenses
✔
Basic adjustment & repairs on:
Master Anamorphic Lenses
✔
Master Prime Lenses
✔
Cinema Zoom Lenses
✔
-
Change front and rear element
✔
Mount change
✔
Adjust flange focal distance
✔
Change mechanical parts
✔
Check and test lenses
✔
General overhaul on CP.2 and Ultra Prime Lenses
✔
Basic adjustment & repairs on:
Master Anamorphic Lenses
–
Master Prime Lenses
✔
Cinema Zoom Lenses
–
-
Service LevelAddressContact
Brazil, São Paulo
MarcfilmsService Level 4
R. Ponta Delgada, 65 - Vila Olímpia, São Paulo - SP, 04548-020, Brazil
Phone: +551155097400
Email: contato@marcfilms.com.br
Web: www.marcfilms.com.brBrazil, Rio de Janeiro
2 OlharesService Level 4
R. Jardim Botânico, 568 - Sala 602 - Jardim Botânico, Rio de Janeiro - RJ, 22461-002,
BrazilPhone: +552140404498
Email: lucas@2olhares.com
Web: www.2olhares.comCanada, Burnaby
PanavisionService Level 4
5560 Trapp Avenue
Burnaby BC V2X0V8
CanadaPhone: +604 527 7262
Email: info@panavision.com
Web: www.panavision.comCanada, Ontario
ARRI Inc.Service Level 4
1200 Aerowood DR #29
Mississauga, ON L4W 2S7
CanadaPhone: +1 416-255-3335
Mail: info@arri.com
Web: www.arri.comCanada, Toronto
Keslow CameraService Level 4
14 Vansco Rd, Suite 100
Etobicoke, ON M8Z 5J4 CanadaPhone: (416) 467-1700
Mail: keslowcamera@gmail.com
Web: www.keslowcamera.comPuerto Rico, Bayamin
PJ Gaffers and Films IncService Level 4
460 D Street, Suite #4
Minillas Industrial Park, Bayamon, P.R. 00959
Puerto RicoPhone: +178 7798 8220
Mail: info@pjgaffers.com
Web: www.pjgaffers.comMexico, Mexico City
EFD inicioService Level 4
Electrón #28, Colonia Parque Industrial,
Naucalpan de Juárez, Estado de MéxicoPhone: + 52 55 5659 8304
Mail: programacion@efd.com.mx
Web: www.efd.com.mxUSA, Burbank
Camtec Motion Picture Camera SystemsService Level 4
4221 W Magnolia Blvd,
Burbank, CA 91505,
USAPhone: +1 818-841-8700
Mail: john@camtec.tv
Web: www.camtec.tvUSA, Burbank
ARRI Inc.Service Level 4
600 N Victory Blvd
Burbank, CA 91502
USAPhone: +1 818-841-7070
Mail: info@arri.com
Web: www.arri.comUSA, Cordova
LensrentalsService Level 4
7730 Trinity Rd, Suite #106
Cordova, TN 38018
USAPhone: +1 901-754-9100
Mail: aaron@lensrentals.com
Web: www.lensrentals.comUSA, New York
ARRI Inc.Service Level 4
617 NY-303
Blauvelt, NY 10913
USAPhone: +1 845 353 1400
Mail: info@arri.com
Web: www.arri.comChile, Santiago
Congo Films ChileService Level 3
Av. Pres. Eduardo Frei Montalva
No. 6001-84 El Cortijo, Conchali, Santiago
ChilePhone: +569 6496 8834
Mail: milo@congofilms.tv
Web: www.congofilms.tv -
Belgium, Schaerbeek
Topcare LaserworkService Level 4
Rue Victor Hugo 62,
1030 Schaerbeek
BelgiumPhone: +32 479 98 23 89
Email: olivier@topcare-laserwork.be
Web: www.topcare-laserwork.beBelgium, Vilvoorde
Lites Camera RentalService Level 4
Fabrieksstraat 81
1800 Vilvoorde
BelgiumPhone: +32 2 254 88 00
Email: info@lites.be
Web: www.lites.beFinland, Helsinki
TV Tools OyService Level 4
Itälahenkatu 15
00210 Helsinki
FinlandPhone: +358 9 5259700
Email: info@tvtools.fi
Web: www.tvtools.fiFinland, Helsinki
Angel FilmsService Level 4
Sahaajankatu 28,
00880 Helsinki
FinlandPhone: +358 9 759 47796
Email: erkki.pakonen@angelfilms.fi
Web: www.angelfilms.comFrance, Gennevilliers
TranspacamService Level 4
7-11 Rue de I'Industrie
92230 Gennevilliers
FrancePhone: +33 (0)1 47 60 18 80
Mail: info@transpacam.com
Web: www.transpacam.comGermany, Cologne
PillefilmService Level 4
Lukasstrasse 30
50823 Köln
GermanyPhone: +49 221 9514860
Mail: koeln@pillefilm.de
Web: www.pillefilm.deGermany, Munich
Ludwig Kameraverleih GmbH MünchenService Level 4
Lehrer-Götz-Weg 17
81825 München
GermanyPhone: +49 89 6895920
Mail: muenchen@rental.de
Web: www.ludwig-kamera.deGermany, Berlin
SEE YOU RENT GmbHService Level 4
Rotherstraße 5,
10245 Berlin
GermanyPhone: +49 (0) 30 29 77 80 33
Mail: rent@seeyourent.de
Web: www.seeyourent.deGermany, Berlin
Delight Rental Services GmbHService Level 4
Lützowstraße 33
10785 Berlin
GermanyPhone: +49 30 26 39 14 510
Mail: berlin@delight-rent.com
Web: www.delight-rent.comGermany, Weiden in der Oberpfalz
Vantage Film GmbHService Level 4
Altstraße 9
92637 Weiden in der Oberpfalz
GermanyPhone: +49 961 26795
Mail: bookings@vantagefilm.com
Web: www.vantagefilm.comNetherlands, Amsterdam
CamelotService Level 4
Duivendrechtsekade 65
1096 AH Amsterdam
NetherlandsPhone: +31 (0)20-6940004
Email: info@camalot.nl
Web: www.camalot.comNetherlands, Hilversum
Vocas Sales & ServicesService Level 4
Larenseweg 121
1221 CL Hilversum
NetherlandsPhone: +31 35 6233 707
Email: info@vocas.nl
Web: www.vocas.nlNetherlands, Ulft
Burning Eye A.V. ProductiesService Level 4
Frank Daamenstraat 15
7071 AT Ulft
NetherlandsPhone: -
Email: info@burningeye.nl
Web: www.burningeye.nlPoland, Kobierzyce
ATM System Sp. z o.o.Service Level 4
Błękitna 3, Bielany Wrocławskie 55-040 Kobierzyce
PolandPhone: +48 22 507 9781
Email: mmikolajczyk@atmgrupa.pl
Web: www.atmsystem.plPoland, Warsaw
4 VisionService Level 4
Spółka z ograniczoną odpowiedzialnością Sp. K.
ul. Kosiarzy 20A, 02-953 Warszawa
PolandPhone: +48 22 881 02 72
Email: 4vision@4vision.pl
Web: www.4vision.plRussia, Moscow
Bars-ProService Level 4
Rublevskoe shosse 16 bld 4
Moscow 121615
RussiaPhone: +7 499 586 02 99
Email: mail@bars-pro.ru
Web: www.kino.bars-pro.ruRussia, Moscow
CinelabService Level 4
Leningradskoye Hwy, 65, корп. 5
125445 Moscow
RussiaPhone: +7 495 789-37-20
Email: info@cinelab.ru
Web: www.cinelab.ruSweden, Stockholm
Ljud & Bildmedia ABService Level 4
Magasin 1, Sodra Hamnvagen 8
115 56 Stockholm
SchwedenPhone: +46 (0)8 590 90 167
Email: robert@ljud-bildmedia.se
Web: www.ljud-bildmedia.seTurkey, Istanbul
LINKA Ithalat Ihracat ve Diş Tic.Service Level 4
Halide edip Adıvar Mah Nr3 Akın
PlazaK5 SISLI Istanbul 34382
TurkeyPhone: +90 (212) 358 4520 21
Email: service@linkgroup.com.tr
Web: www.linkgroup.com.trTurkey, Istanbul
SVC Camera Rental HouseService Level 4
Ortabayır Mahallesi Meydan Sokak
No:8/B Kağıthane / Istanbul
TurkeyPhone: +905369705425
Email: yavuzustabas@gmail.com
Web: www.svckamera.comUnited Kingdom, Brentford
CVP (Creative Video Production)Service Level 4
23 Shield Drive, West Cross Industrial Estate
Brentford, Middlesex, TW8 9EX
United KingdomPhone: +44 208 380 7400
Email: info@cvp.com
Web: www.cvp.comUnited Kingdom, Harefield
Top-Teks Ltd.Service Level 4
Bridge House, Royal Quay, Park Lane
Harefield, Middlesex, UB9 6JA
United KingdomPhone: +44 1895 82 5619
Email: sales@top-teks.co.uk
Web: www.top-teks.co.ukUnited Kingdom, Leicester
True Lens ServicesService Level 4
19-20 Bank Terrace, Barwell
Leicestershire, LE9 8GG
United KingdomPhone: +44 1455 848411
Email: sales@truelens.co.uk
Web: www.truelens.co.ukUnited Kingdom, London
24/7 DramaService Level 4
Unit 14, Victoria Industrial Estate, Victoria Road,
Acton, London, W3 6UU
United KingdomPhone: +44 (0) 208 752 3190
Email: info@24-7drama.com
Web: www.24-7drama.comUnited Kingdom, London
Photosite OpticsService Level 4
57B Duckett Road,
London, N4 1BJ
United KingdomPhone: +44 (0) 7527 634117
Email: enquiries@photositeoptics.com
Web: www.photositeoptics.comUnited Kingdom, London
Take 2 FilmsService Level 4
Unit 6 & 10
Westpoint Trading Estate
Alliance Road, Acton
LondonPhone: +020 8992 2224
Email: engineers@take2films.co.uk
United Kingdom, Shepperton
Onsight LimitedService Level 4
Shepperton Studios
Middlesex, TW17 0QD
United KingdomPhone: +44 20 7637 0888
Email: hello@onsight.co.uk
Web: www.onsight.co.ukUnited Kingdom, Uxbridge
ARRI LondonService Level 4
3-4 Highbridge, Oxford Road, Uxbridge
Middlesex, UB8 1LX
United KingdomPhone: +44 1895 457051
Email: gclayton@arri-ct.com
Web: www.arri.comUnited Kingdom, London
Shoot BlueService Level 4
Unit 10, Roslin Square, Roslin Rd, London W3 8DH,
United KingdomPhone: +44 0208 343 1260
Email: greta@shootblue.tv
Web: www.shootblue.tvAustria, Vienna
AV-Professional GmbHService Level 3
Brunner Str. 63/23, Segro City Park - Halle 4N,
1230 Wien,
ÖsterreichPhone: +43 1 25210
Email: g.sommer@avpro.at
Web: www.avpro.atAustria, Wals
Red Bull Media House GmbHService Level 3
Red Bull Media House GmbH
Oberst-Lepperdinger-Str. 11-15
5071 Wals nahe SalzburgPhone: +43 662 2240 21517
Email: info@redbull.com
Web: www.redbullmediahouse.comFrance, Saint-Denis
Ov Audio ServicesService Level 3
127 rue Charles Tillon
Bâtiment B10
93300 AUBERVILLIERS
FrancePhone: 06 15 25 72 50
Email: ovaudioservices@gmail.com
Web: -Germany, Hamburg
BPM Broadcast Professional Media GmbHService Level 3
Obenhauptstraße 15
22335 Hamburg
GermanyPhone: +49 40 557624-0
Email: info@bpm-media.de
Web: www.bpm-media.deGermany, Hamburg
MBFService Level 3
Kedenburgstraße 44
22041 Hamburg
GermanyPhone: +49 40 656864-38
Mail: info@mbf-hamburg.de
Web: www.mbf.deNorway, Oslo
StorylineService Level 3
Thorvald Meyers gate 7
0555 Oslo
NorwayPhone: +47 91 10 07 75
Mail: mail@storyline.no
Web: www.storyline.no -
China, Hongkong
ARRI AsiaService Level 4
60 Wyndham Street
Central Hongkong
ChinaPhone: +852 2537 4266
Email: service@arriasia.hk
Web: www.arri.comIndia, Chennai
Anand Cine ServiceService Level 4
3 Sarangapani Street
T.Nagar, Chennai 600017
IndiaPhone: +91 44 4598 0101
Email: service@anandcine.com
Web: www.anandcine.comIndia, Mumbai
Camlens Tech Pvt. Ltd.Service Level 4
Unit No. 27, Building No.18, Samhita Complex,
Airport Road, Saki Naka, Mumbai -- 400072
IndiaPhone: +91 22 6060 6888
Email: service@lenstech.in
Web: www.lenstech.inSingapore, Singapore
Camwerkz PTE Ltd.Service Level 4
115A Commonwealth Dr #05-07/08/09,
149596
SingapurPhone: +90406463/64744787
Email: Dan@camwerkz.com
Web: www.camwerkz.comSouth Korea, Seoul
Koil - (주)고일Service Level 4
Jung-gu, Pildong 1(il)-ga,
Toegye-ro, 187 국제 빌딩
South KoreaPhone: 82-2-2271-0030
Email: yjhan1@koil.co.kr
Web: www.koil.co.krTaipei, Taiwan
ChengsengService Level 4
8F., No.88, Sec. 1, Guangfu Rd., Sanchong Dist.,
New Taipei City 241
TaiwanPhone: +886 2 8511 1311
Email: service@chengseng.com
Web: www.chengseng.comThailand, Bangkok
CineToys & Services Co., Ltd.Service Level 4
198 Soi School Klong LumJeak Khwaeng Klongjan
Khet Bangkapi, Bangkok 10240
ThailandPhone: +66 2 508 0627
Email: info@cine-toys.com
Web: www.cine-toys.comThailand, Bangkok
Foto FileService Level 4
444 MBK Center, 1st Floor, Room B1, 18 Phayathai Road, Wangmai, Pathumwan, Bangkok 10330
Phone: (668)1 373 55 11
Email: wan@fotofile.net
Web: www.fotofile.netIran, Teheran
PDCineService Level 3
Iran
Phone: +98 21 88592470
Email: pasat17@yahoo.com
Web: -Japan, Tokyo
SanwaService Level 3
Sanwa Cine Equipment Rental Co., Ltd.
5-5 Kojimachi, Chiyoda-ku, Tokyo 102-0083
JapanPhone: +81-3-5210-3801
Email: masa@sanwagroup.com
Web: www.sanwa-group.comSouth Korea, Seoul
Koil CorporationService Level 3
Suite #805 Kukjae Bldg. 39-1
Pil-Dong 1-Ga, Joong-Gu, Seoul 100-866
KoreaPhone: +82 2 2271 0030
Mail: mjjo@koil.co.kr
Web: www.koil.co.kr -
Australia, Artarmon
Lemac Film and DigitalService Level 4
14-16 Punch Street
Artarmon NSW 2064
AustraliaPhone: +61 2 9438 4488
Email: melbservice@lemac.com.au
Web: www.lemac.com.auAustralia, Bowen Hills
Lemac Film and DigitalService Level 4
5 Exhibition Street
Bowen Hills QLD 4006
AustraliaPhone: +61 7 3252 9777
Email: melbservice@lemac.com.au
Web: www.lemac.com.auAustralia, Lane Cove
ARRI Australia Pty LtdService Level 4
706 Mowbray Road
Lane Cove NSW 2066
AustraliaPhone: +61 2 9855 4300
Mail: info@arri.com.au
Web: www.arri.com.auAustralia, Richmond
Lemac Film and DigitalService Level 4
2 Griffiths Street
Richmond Victoria 3121
AustraliaPhone: +61 3 9429 8588
Mail: melbservice@lemac.com.au
Web: www.lemac.com.auAustralia, Melbourne
The Vision HouseService Level 4
195 Rouse St,
Port Melbourne, VIC 3207
AustraliaPhone: (03) 9676 2732
Mail: rentals@thevisionhouse.com.au
Web: www.thevisionhouse.com.au -
Egypt, Cairo
Oscar Service CenterService Level 4
Oscar Service Center
33B Ramses St, Maarof Tower, Cairo
EgyptPhone: +201001510028
Email: osama@oscar-sc.com
Web: www.oscar-sc.comSouth Africa, Cape Town
Media Film ServiceService Level 4
52 Paarden Eiland Rd, Paarden Eiland
Cape Town, 7405
South AfricaPhone: +27 21 511 3300
Email: elias@mediafilmservice.com
Web: www.mediafilmservice.com